SHIPPING & RETURNS
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SHIPPING:
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I post all my products on the day of or the day after the order is received, if they are a stock item.
I knit my made-to-measure orders in the sequence they arrive in
so there may be a delay in the delivery of your bespoke jumper or snood,
especially in the winter months and the run up to Christmas,
but the wait will be worthwhile!
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If your order is needed for a specific date. please just email or message me
for an idea of how long your order is likely to take.
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Check the dispatch time on each item on the Etsy site for an estimated time
between order and postage.
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RETURNS:
Returned items must be in pristine condition with no sign of wear or tear or dirt
before a refund is given.
The buyer pays for the return postage and this will not be refunded by the seller.
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I always combine postage if more than one item is ordered.